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Refund Policy

Once your return is received and approved, here's what to expect.

Processing time

Approved refunds are processed within 7–14 business days to your original payment method.

What's refunded

  • The price of the returned item(s).
  • Original shipping charges are non-refundable unless the item was faulty or incorrect.

Non-refundable

  • Made-to-measure or personalised pieces, unless faulty.
  • Worn, washed, or final-sale items.

Faulty or incorrect items

If you receive a faulty or wrong item, contact us within 7 days and we'll arrange a full refund or replacement at no cost to you.

Contact

Email [email protected] for any refund questions.