At Sadeem, your trust matters as much as your comfort. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Details you give us: name, email, phone, shipping and billing address, and — for made-to-measure orders — the measurements you choose to share.
• Order information: the items you buy, your preferences, and your purchase history.
• Technical data: device, browser, and usage data collected through cookies and analytics.

How we use your information

• To process and deliver your orders, including tailoring pieces to your measurements.
• To communicate order updates, respond to enquiries, and provide support.
• To improve our products, website, and service, and — only with your consent — to send offers and new arrivals.

Sharing your information

We never sell your data. We share it only with trusted partners who help us operate — payment processors, delivery partners, and analytics providers — and only as needed to serve you.

Your rights

You may request access to, correction of, or deletion of your personal data at any time. Email us at [email protected] and we'll help.

Contact

Questions about your privacy? Reach us at [email protected].